FAQ Categories: Services

Your server subscription and data is your property. We simply setup, maintain and protect it on your behalf — based on extensive experience of each system’s best-practice.

Certainly, you can research and do these things yourself too — although, there is a learning curve, and it might not your core business.

Outsourcing your remote digital services management frees your focus for your core business. We offer dedicated team of experts, available 24/7.

We just turned our ecommerce experience into a Prime shopping service, as easy as buying anything, and delivered as it should be.

Please, enjoy your time-off, and the work you do — while we monitor, maintain and update your app cloud.

Think of us as your 5-star IT hotel, where the linen is always fresh, the towels fluffy, and room-service always a call away 🙂

That’s quite easy, all we need is the ability to add what’s called an A record or a CNAME record to your domain name hosting.

You can either put us in contact with whoever manages your domain name, or we can pick up that for you.

We recommend the following services are good for performance, value and collaborative management, although we can work with any, and help you migrate if you choose to for any reason:

• 101 Domains
• Cloudflare
• DNS Made Easy
• Namecheap
• Namesilo

If you want the full private cloud and email hosting services, we can automate all the domain management for all Brandlight services, so you’ll always have that monitored and maintained by our team 24/7/365, and you don’t need to worry about security of your domains and access to someone that knows what to do if you have any special requests.

Every self-hosted open-source app that Brandlight offers comes with a 90-day free trial, are billable monthly or annually, zero-notice cancellations to stop all future billing.

Setups take your on-boarding expert a little time, so setup fees are non-refundable, and unfortunately, we don’t have the facilities yet for partial-refunds on any unused days from cancellation.

We highly recommend a migration expert if you change your mind between apps — user and data-migration can be quite time-consuming and distracting from your core business.

We’ve completed many successful migrations before, so can you out of app-limbo sooner, and with less fuss.

We don’t resell Google, Microsoft & Amazon solutions. They tend to have dedicated resellers limited to their more costly and proprietary closed-source ecosystems, typically designed to lock you into their brand and up-sell pricing per user and feature.

All our services work alongside any other, without conflict, and separated by subdomain URLs. You can mix & match or migrate as you find each of our alternatives more efficient.

Our focus is on clients that wish to own their cloud software and keep data close to their teams, with confidence in the security of their data, and portability between all hosts as needs may change and teams grow.

As proud promoters of open-source freedoms, efficiency, privacy and security, we use and recommend the best and, in our experience, more efficient solutions for your ownership and assurance of continuity.

All our solutions are priced for unlimited users at no additional charge, since you’re only paying for the hosting resources and maintenance time you actually use.

Every app is full-featured, with no artificial limitations on usage or extension.

We can help you migrate away from any other service too, if you choose, with our faster, privacy-focused and GDPR-compliant alternatives.

Generally, we provide equivalent solutions for a 50%-80% lower cost, so please share any quoting or invoices you have, by clicking the money icon in the top-right on any page, and we’ll return your personal quote for price-comparison.

Please take a look at these tried & tested enterprise applications in comparison:

• Documents, spreadsheets, presentations, files and groupware apps by Nextcloud
• Conference audio & video calls with screensharing by Kopano
• Website & Private Livechat with Rocket.Chat
• Enterprise Resource Planning (ERP) & Customer Relationship Management (CRM) with Odoo
• Helpdesk by Freescout
• Hosting Migration to Hetzner, Scaleway or Contabo