Helpdesk and Share Mailbox Management with FreeScout

The self-hosted open-source alternative to HelpScout, ZenDesk, Freshdesk, HubSpot etc, with role-based assignments, service-level agreements, canned responses, workflow automations and communications analytics for desktop & mobile.

Helpdesk and Share Mailbox Management with FreeScout

The self-hosted open-source alternative to HelpScout, ZenDesk, Freshdesk, HubSpot etc, with role-based assignments, service-level agreements, canned responses, workflow automations and communications analytics for desktop & mobile.

30-day free trial, then£500 setup & on-boarding£100 per month hosting, monitoring & maintenance


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  • 24/7/366 live chat, email and telephone support.
  • 30-day free trial on all App Cloud services.
  • All Apps are for unlimited users, we never charge you more as your team grows.
  • Daily backups retention for 7-days, 4-weeks, 6 months with all digital services, for security and data-protection compliance.
  • Free subscription changes or cancellations at any time.
  • Identity-protection insurance, PCI DSS Level 1 Certified, with £50,000 hacker-protection & recovery policy by AXA.
  • Instant App Cloud set-up available for subscribers with a Managed Domain Name Services agreement.
  • Unlimited bandwidth & storage hosting planning with proactive usage monitoring and forward-planning.
  • Updates, maintenance and testing included for all Apps and hosting services.
  • Uptime and performance monitoring with proactive remedial support for any issues.
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