The links on the left should cover all your common policies, procedures and information needs – to help you and us save time finding or repeating this – and make sure it is clear and convenient for your reference.

If you think something should be added or improved on these help pages, to give you and other customers all the information required to be reassured and confident in our goods and services, please contact us here, so we can evolve this website together for the greater good of everyone.