FAQ Categories: Ordering

  • How can we setup a webapp asap?

    That’s quite easy, all we need is the ability to add what’s called an A record or a CNAME record to your domain name hosting.

    You can either put us in contact with whoever manages your domain name, or we can pick up that for you.

    We recommend the following services are good for performance, value and collaborative management, although we can work with any, and help you migrate if you choose to for any reason:

    If you want the full private cloud and email hosting services, we can automate all the domain management for all Brandlight services, so you’ll always have that monitored and maintained by our team 24/7/365, and you don’t need to worry about security of your domains and access to someone that knows what to do if you have any special requests.

  • What if I don’t like an app for any reason?

    Every self-hosted open-source app that Brandlight offers comes with a 90-day free trial, are billable monthly or annually, zero-notice cancellations to stop all future billing.

    Setups take your on-boarding expert a little time, so setup fees are non-refundable, and unfortunately, we don’t have the facilities yet for partial-refunds on any unused days from cancellation.

    We highly recommend a migration expert if you change your mind between apps — user and data-migration can be quite time-consuming and distracting from your core business.

    We’ve completed many successful migrations before, so can you out of app-limbo sooner, and with less fuss.

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