FAQ Categories: Advice

Your server subscription and data is your property. We simply setup, maintain and protect it on your behalf — based on extensive experience of each system’s best-practice.

Certainly, you can research and do these things yourself too — although, there is a learning curve, and it might not your core business.

Outsourcing your remote digital services management frees your focus for your core business. We offer dedicated team of experts, available 24/7.

We just turned our ecommerce experience into a Prime shopping service, as easy as buying anything, and delivered as it should be.

Please, enjoy your time-off, and the work you do — while we monitor, maintain and update your app cloud.

Think of us as your 5-star IT hotel, where the linen is always fresh, the towels fluffy, and room-service always a call away 🙂

Sure, we don’t sell secret sauces — we provide apps and hosting at cost, with technical, creative and management services at international industry standard rates, commensurate with our experience and time-efficiency. We learn about your business as you learn about our skills and recommendations.

You’re not paying for the hours and days to do something, you’re paying for the years of experience it takes to show you how to do these things in hours and days — and you can learn from us, by example, as we go, so you can do the same next time if you enjoy building systems too.

Everything we offer we explain in great detail, so you can equally do it all yourself — if you have the time and patience to learn it all, of course!

We believe that what we offer should not be beyond anyone’s understanding or later adoption for in-house management, if you so wish.

It’s your business, organisation, data and brand assets — so, we only offer apps and services that enable your evolution, without vendor lock-in tactics or per-user pricing that becomes an excessive tax to grow with.

As you gain economies of scale, your cost-base should reduce as a percentage because that’s your growth and efficiency-made profits to enjoy.

What Brandlight offers you is experience. We practice what we preach, we use what we offer, we do what we say, and we promote what we also need for our own efficiency and scale.

Everything you’re looking at, we’ve done before, learned all the best-practices, navigated all the curiosities, and mastered our craft for perfecting your digital infrastructure as if it were our own.

And if you are driven to learning these things too, why not master them with your own setup?

We openly invite all experienced experts in their field to join us as partner service providers, working remotely to offer your own setup and maintenance management experience to brands anywhere in the world, with the Brandlight community here to promote, support and protect your good work too.

We don’t resell Google, Microsoft & Amazon solutions. They tend to have dedicated resellers limited to their more costly and proprietary closed-source ecosystems, typically designed to lock you into their brand and up-sell pricing per user and feature.

All our services work alongside any other, without conflict, and separated by subdomain URLs. You can mix & match or migrate as you find each of our alternatives more efficient.

Our focus is on clients that wish to own their cloud software and keep data close to their teams, with confidence in the security of their data, and portability between all hosts as needs may change and teams grow.

As proud promoters of open-source freedoms, efficiency, privacy and security, we use and recommend the best and, in our experience, more efficient solutions for your ownership and assurance of continuity.

All our solutions are priced for unlimited users at no additional charge, since you’re only paying for the hosting resources and maintenance time you actually use.

Every app is full-featured, with no artificial limitations on usage or extension.

We can help you migrate away from any other service too, if you choose, with our faster, privacy-focused and GDPR-compliant alternatives.

Generally, we provide equivalent solutions for a 50%-80% lower cost, so please share any quoting or invoices you have, by clicking the money icon in the top-right on any page, and we’ll return your personal quote for price-comparison.

Please take a look at these tried & tested enterprise applications in comparison:

• Documents, spreadsheets, presentations, files and groupware apps by Nextcloud
• Conference audio & video calls with screensharing by Kopano
• Website & Private Livechat with Rocket.Chat
• Enterprise Resource Planning (ERP) & Customer Relationship Management (CRM) with Odoo
• Helpdesk by Freescout
• Hosting Migration to Hetzner, Scaleway or Contabo