FAQ Categories: Guarantees
-
How can I trust an outsourced freelancer or consultant?
All our freelance consultants have their identity and address verified independently by Yoti, so you can be sure who you are working with and their personal accountability for your data-security.
We personally interview and review the experience and portfolio work of all freelancers. They are either permanent full-time members of the Brandlight team or we’ve tested their services to ensure we are satisfied with their work as their client too.
As consultants build their client-base, you will see the verified feedback they receive from brands. We’re sure you’ll be happy enough to do the same after your one-off project or 90-day trial period for apps is to your satisfaction.
If ever you have any issues, questions or concerns, please contact-us by email or chat, we’ll assign a qualified peer for review of their work, and review your briefing to ensure expectations match.
