Glossary Category: Operations
K
- Key Performance Indicator (KPI)
Key Performance Indicator (KPI)
A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs to evaluate their success at reaching targets.
P
- Packages
Packages
We use the term package to mean a packet or box containing your ordered products. One order can contain many shipments. Each shipment can contain many packages. One package will either be one packet or one box. Following the vast amount of feedback over the years in experience with serving mail-order customers, the vast majority…
- Plus Shipping
Plus Shipping
Our speciality is in sourcing high-quality and ethical brands from around the world and also delivering them around the world – so there’s a lot of costs to calculate and bear in mind. Duties & Taxes Generally, the overall highest percentage cost in any supply-chain from manufacture to consumer is government taxes. Taxes are good,…
- Pricing
Pricing
Our pricing is always calculated to give you the lowest cost options, with bulk-buying discounts, voucher codes and economies-of-scale savings. Plus, dispatch and delivery services options to help you balance your priorities between lower costs and speedy delivery. You can read more in the full article on how we calculate Pricing.
S
- Shipments
Shipments
We use the terms shipment to mean; one or more packages with physical goods, downloads for digital products, and project or job completion for services. Email Confirmations When your goods or services shipment is posted, or completed, that is the point of final invoicing and you will receive a confirmation email within a few minutes…
